MCOE is tracking COVID-19 and how it affects our patients.
We share your concerns about the COVID-19 virus and the impacts this crisis is having on our community. We want you to know that both our Miami office and our Key Largo office remain fully open as usual and staffed at this time. Your healthcare remains an essential priority, and unless we receive guidance otherwise, we will remain open. This said, we are instituting the following policies:
- If you believe you are sick or have been exposed, DO NOT come to the office. Even if you are a pregnant patient, we are not equipped to provide urgent care services for infectious respiratory illnesses, and do not provide influenza or COVID-19 testing in the office. If you are sick, or have been exposed to someone with a confirmed case of COVID-19, you are advised to call us for further instructions. Understand that our phone nurses are being overwhelmed with calls; please leave a message if necessary, be patient, and know we will return your call.
- Be calm. According to Bob Eadie of the Florida Department of Health Monroe County, "Remember 80 percent of people who will be exposed to COVID-19 will experience mild to no symptoms. Just because you are not feeling well, does not mean you have COVID-19.”
- If you are well, you may keep your appointment for GYN care, pregnancy care, hormone pellets, and all other consultations. We are exploring options for telehealth visits, though currently many insurance companies will not pay for these services.
- If you or someone in your home are sick, you are advised to self-quarantine for 14 days.
- When you do come to the office, please either come alone or limit your support persons to ONE individual. To the extent possible, please do not bring children to the office for their own safety.
- We are spacing our waiting room chairs to support the six feet social distancing recommendation, and are working on extra waiting space so that no more than 10 people are together. On some days, we may invite you to wait in your vehicle, as we understand many doctor’s offices are doing.
- If you are scheduled for surgery, we will be contacting you. At this time, we have been asked to postpone non-urgent surgeries to decrease your risk for exposure. This recommendation may change once we are better able to determine the impact of the virus on our community and the health care system.
- We have adopted CDC recommendations for sanitizing our office.
We will remain vigilant on changes to the recommendations, and how these may impact the services we provide. As always, we stand ready to help you and will keep you informed.
Stephanie, Liana & Marilyn